4.1. Delivery of the Goods will be made at the Customer’s premises unless the Customer has instructed otherwise. If the Customer fails to take delivery, the Goods are deemed to have been delivered when Safe2U was willing to deliver them and the Customer shall pay Safe2U an amount equal to any extra cost Safe2U incurs for either transport or storage or both.
4.2. Safe2U accepts no responsibility for delay in delivery howsoever caused.
4.3. Delivery is deemed to have occurred when possession of the Goods is taken by the Customer.
4.4. Safe2U may deliver the Goods by instalments. Each instalment is deemed to be a separate contract on the same Terms as the Contract. If Safe2U fails to deliver, or makes defective delivery of, one or more instalments, the Customer is not entitled to cancel the Contract.
4.5. If the Customer requests delivery to be made outside of normal working hours, the Customer shall pay to Safe2U an amount equal to any extra cost Safe2U incurs for transport.
4.6. Safe2U will dispatch your order as soon as possible with an estimated delivery timeframe of 1-5 working days from when your order is placed.
4.7. Safe2U only deliveries within New Zealand via our website, if you would like a quote for an international order please contact us.
Return of Goods
8.1. Except as provided in this clause, the Customer is not entitled to return the Goods to Safe2U for any reason. For defective Goods which the Customer is entitled to reject, Safe2U’s liability is limited to either (at Safe2U’s discretion) repairing or replacing the Goods or refunding the price provided that:
8.1.1 The Customer must notify Safe2U within seven days of delivery that the Goods are defective;
8.1.2 Safe2U is given a reasonable opportunity to investigate the Customer’s claims;
8.1.3 Safe2U will not be liable for Goods which have been tampered with or modified without Safe2U’s approval or which have not been stored or used in proper manner; and
8.1.4 Safe2U will not be liable to pay the Customer any amount more than the amount (if any) Safe2U actually receives from the Customer for the defective Goods.
8.2. Safe2U may (in its discretion) accept the Goods for credit but this will incur a handling fee of such amount as Safe2U may determine and notify to the Customer and the amount of any credit will be less any freight costs.